Question 1

Does my YUBA BUCKS expire?

Accepted Answer

While this card does not expire, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months of inactivity. Use the card to restart the clock and avoid inactivity fees.

Question 2

What fees are associated with my card?

Accepted Answer

When purchasing, there's a $1.00 + 5% eDelivery fee. For card usage, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months without card usage. The card never expires.

Question 3

Where can I check my YUBA BUCKS balance?

Accepted Answer

Simply enter your 16-digit card number above and click 'Check Balance'. You can find your card number on the front of your YUBA BUCKS or in the email you received or on your printed card.

Question 4

Can I use the same YUBA BUCKS at multiple locations?

Accepted Answer

Yes! As long as there is a remaining balance, the card may be used at any participating YUBA BUCKS location. Your card works across all participating businesses until the balance is depleted.

Question 5

Will my YUBA BUCKS work anywhere?

Accepted Answer

The card can only be used at participating YUBA BUCKS businesses. It cannot be used with third-party delivery services like Grubhub or DoorDash. Visit our business directory to see all participating locations—more are added every day!

Question 6

What do I do if my YUBA BUCKS is declined?

Accepted Answer

Your card may be declined if: (1) you entered incorrect card information, (2) you have insufficient balance, (3) you're trying to use it at a non-participating business, or (4) you're attempting to use it with a third-party delivery service. Please verify your card details and ensure you're shopping at a participating YUBA BUCKS location.

Question 7

Will my payment automatically deduct from the card if I don't have enough to cover my entire balance?

Accepted Answer

No. If your purchase exceeds your card balance, you'll need to split the payment. The business will first charge your YUBA BUCKS for the available balance, then you'll pay the remaining amount with another payment method (credit card, cash, etc.).

Question 8

How is the digital YUBA BUCKS redeemed?

Accepted Answer

Save your YUBA BUCKS to your Apple- or Google-Wallet and simply tap-to-pay. You can also use the Yiftee app (available at the Apple App Store) to store your Yiftee cards and access current card balances. If you do not use Apple- or Google-Pay, merchants can redeem your card by manually entering your 16-digit card code into their POS or terminal system, just like entering a credit card number. The card CANNOT be swiped - it must be keyed in manually. Show your card code (from email or printout) to the cashier at checkout.

Question 9

Are physical cards an option?

Accepted Answer

No, there are no plastic cards available. Your YUBA BUCKS is digital-only and delivered via email. You can print it on paper if you prefer to have a physical copy to present at checkout.

Question 10

Can refunds be provided to my YUBA BUCKS?

Accepted Answer

Yes! Just as refunds would be applied to your credit card, they can also be applied back to your YUBA BUCKS, increasing your available balance.

Question 11

What if I lose my card or it gets stolen?

Accepted Answer

Unfortunately, lost or stolen cards cannot be replaced. Treat your YUBA BUCKS code like cash and keep it secure. We recommend saving the email/text with your card code in a safe place.

Question 12

Can I check my Asylum Down gift card balance here?

Accepted Answer

If you have a YUBA BUCKS Card that you used or plan to use at Asylum Down, you can check your balance on this page. Enter the 16-digit card number from your YUBA BUCKS Card email or printout. The YUBA BUCKS Card is accepted at Asylum Down and over 10 other local businesses in Nevada City.

Question 13

Can I check my Communal Cafe gift card balance here?

Accepted Answer

If you have a YUBA BUCKS Card that you used or plan to use at Communal Cafe, you can check your balance on this page. Enter the 16-digit card number from your YUBA BUCKS Card email or printout. The YUBA BUCKS Card is accepted at Communal Cafe and over 10 other local businesses in Nevada City.

Question 14

Can I check my Nevada City Chamber gift card balance here?

Accepted Answer

If you have a YUBA BUCKS Card that you used or plan to use at Nevada City Chamber, you can check your balance on this page. Enter the 16-digit card number from your YUBA BUCKS Card email or printout. The YUBA BUCKS Card is accepted at Nevada City Chamber and over 10 other local businesses in Nevada City.

Question 15

Can I check my Shiva Moon gift card balance here?

Accepted Answer

If you have a YUBA BUCKS Card that you used or plan to use at Shiva Moon, you can check your balance on this page. Enter the 16-digit card number from your YUBA BUCKS Card email or printout. The YUBA BUCKS Card is accepted at Shiva Moon and over 10 other local businesses in Nevada City.

Question 16

Can I check my Fur Traders gift card balance here?

Accepted Answer

If you have a YUBA BUCKS Card that you used or plan to use at Fur Traders, you can check your balance on this page. Enter the 16-digit card number from your YUBA BUCKS Card email or printout. The YUBA BUCKS Card is accepted at Fur Traders and over 10 other local businesses in Nevada City.

Question 17

Can I check my Heartwood Eatery gift card balance here?

Accepted Answer

If you have a YUBA BUCKS Card that you used or plan to use at Heartwood Eatery, you can check your balance on this page. Enter the 16-digit card number from your YUBA BUCKS Card email or printout. The YUBA BUCKS Card is accepted at Heartwood Eatery and over 10 other local businesses in Nevada City.

Question 18

Can I check my Java Johns gift card balance here?

Accepted Answer

If you have a YUBA BUCKS Card that you used or plan to use at Java Johns, you can check your balance on this page. Enter the 16-digit card number from your YUBA BUCKS Card email or printout. The YUBA BUCKS Card is accepted at Java Johns and over 10 other local businesses in Nevada City.

Question 19

Can I check my Kitkitdizzi gift card balance here?

Accepted Answer

If you have a YUBA BUCKS Card that you used or plan to use at Kitkitdizzi, you can check your balance on this page. Enter the 16-digit card number from your YUBA BUCKS Card email or printout. The YUBA BUCKS Card is accepted at Kitkitdizzi and over 10 other local businesses in Nevada City.

Check Your Balance

Enter Card Number

Need Help Figuring Out Where to Spend?

Frequently Asked Questions